As a matter of first importance, we might want to beyond a reasonable doubt apologize that our item was not up to your expectations. This form is created to process all exchange/return matters smoothly. Customer satisfaction is our priority, please have faith and bear with us,
- We take back any perfume which you are not satisfied with.
- It can take 3-4 working days to process your request.
- We take returns/exchanges from up to 15 days of purchase.
- Bottles should have at least 85% of perfume/oil remaining in the bottle.